Terms of Service

1. Acceptance of Terms

By engaging Systema Software LLC for any software development service or accessing our website, you confirm that you are at least 18 years of age, have the legal authority to enter into these Terms, and agree to comply with all applicable local, national, and international laws and regulations.

2. Services

Systema Software LLC provides custom software development, SaaS product development, MVP development, web application development, and related consulting services. The specific scope, deliverables, timelines, and pricing for each engagement are defined in a separate Statement of Work (SOW) or project agreement signed by both parties. These Terms apply in addition to any such agreement.

3. Project Agreements & Payments

• check_circle All projects require a signed SOW or written agreement before work commences.
• check_circle Payment schedules, milestones, and rates are outlined in the individual project agreement.
• check_circle Invoices are due within the timeframe specified in the project agreement. Late payments may incur interest charges.
• check_circle We reserve the right to pause or terminate work on any project with outstanding unpaid invoices.
• check_circle Deposits or upfront payments are non-refundable unless otherwise stated in the project agreement.

4. Intellectual Property

Upon receipt of full payment for a project, all custom code, designs, and deliverables specifically created for the client under an SOW become the client's property. We retain ownership of any pre-existing tools, frameworks, libraries, or proprietary methodologies used during development. We may display completed work in our portfolio unless the client requests confidentiality in writing.

5. Confidentiality

Both parties agree to keep all proprietary information, business data, and project details shared during the engagement strictly confidential. This obligation survives the termination of any project agreement. We will not disclose your confidential information to third parties without your express consent, except as required by law.

6. Client Responsibilities

• check_circle Provide accurate, complete, and timely information, feedback, and materials required for the project.
• check_circle Designate a point of contact with authority to make decisions on the project.
• check_circle Review and approve deliverables within the timeframes specified in the project agreement.
• check_circle Ensure all content, data, and assets provided to us do not infringe on any third-party rights.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Systema Software LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from the use of our services. Our total aggregate liability for any claim arising under these Terms shall not exceed the total fees paid by the client in the three (3) months preceding the event giving rise to the claim.

8. Warranties & Disclaimers

We warrant that our services will be performed in a professional manner consistent with industry standards. We do not warrant that software will be entirely error-free. Our services are provided on an 'as-is' and 'as-available' basis beyond the warranty period defined in each project agreement. We disclaim all implied warranties to the fullest extent permitted by law.

9. Termination

Either party may terminate a project agreement with written notice as specified in the SOW. Upon termination, the client is responsible for payment of all work completed up to the termination date. We reserve the right to immediately terminate services if the client engages in abusive, unlawful, or fraudulent behavior, or fails to make required payments.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Systema Software LLC is registered, without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms. We will notify active clients of material changes via email.